Frequently Asked Questions
Everything you need to know about your Venalisa beauty experience.
How long does Venalisa gel polish typically last?
When applied correctly with our base and top coat, Venalisa gel polish is designed to provide a high-shine, chip-resistant finish for up to 3 weeks.
Do I need a UV or LED lamp to cure the polish?
Yes, all Venalisa gel products require curing under a professional UV or LED lamp to harden and ensure long-lasting wear.
Are Venalisa products cruelty-free and vegan?
Yes, we are committed to ethical beauty. Venalisa products are 100% cruelty-free and do not contain any animal-derived ingredients.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What is your return policy for open products?
Due to hygiene and safety standards in the beauty industry, we can only accept returns on unopened and unused items within 30 days of purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.